General Troubleshooting

App issues:

• Do you have the most recent version of the Anchor app?
• Is your device software completely up to date?
• Does a reinstall of the app and reboot of your device do the trick?
• Are you connected to the internet?
• Try force closing the app and re-opening it

Anchor website issues:

• Is your browser completely updated to the newest version?
• Have you tried a private or incognito version of the browser?
• Have you tried other browsers to see if it's a browser specific issue?
• Have you tried clearing your cache and cookies?