Check out the FAQs below to help answer questions regarding monetization on Anchor!
Pro Tip: Use the control/command F to search this document for what you are looking for.
Can I enable monetization if I live outside of the US?
Monetization is only available for podcasters who are located in the US (with a US bank account).
When will monetization be available in other countries?
We hope to expand our monetization globally, but we have no timeline at this time.
How do I set up monetization?
I no longer want Listener Support to be an option on my account. How do I remove it from my account?
To remove Listener Support from your Anchor account, you will need to contact us and ask us to remove it for you.
I am currently supporting an Anchor podcast through Listener Support but want to discontinue my support. How do I cancel my subscription?
To cancel your support of a podcast, please contact us with the email address you used to support the podcast and the name of the podcast you are supporting. We will cancel your subscription for you.
I initiated a payment to my bank account through Stripe but don't see my money reflected yet. How long does it take for my money to transfer to my bank account?
It can take up to three business days for your money to appear in your bank account after cashing out from your wallet. If it appears to be taking longer, please reach out to us and let us know.
I forgot what bank account is associated with my Anchor payouts - how do I find that?
You can find your banking info directly from your Anchor account by accessing your Stripe Dashboard in your money page.
Can you help me disconnect/delete my Stripe account?
Yes, just contact us asking to disconnect or delete your Stripe account and we can do that for you. Please note, disconnecting your Stripe account only removes it from your Anchor profile. Completely deleting your Stripe account removes your bank information from our system. We can help you with either option-- just let us know which option you would like.
My sponsorship campaign ended. Why did it end?
For some sponsorship campaigns, there could be a maximum total number of impressions that your podcast can reach, or a specific end date for that campaign, at which point that specific sponsorship campaign will be completed. Sometimes these are set by the sponsor, and sometimes they are set by us.
I want a new sponsor. When will I get one?
New sponsors are first matched with shows who have a growing audience base and whose ads have performed well in the past -- we currently aren't able to guarantee you a sponsor at all times, and we recommend continuing to grow your show to qualify for new sponsors in the future.
I want to change the banking info associated with my Stripe Express account. How can I change it?
You can change your banking info directly from your Anchor account by accessing your Stripe Dashboard in your money page.
Can I link my PayPal account to my Anchor account in order to receive the money I've made through monetization?
It is not possible to link your PayPal account to your Anchor account to receive your funds. You will have to set up your Stripe Express account in order to withdraw your funds.
Does Anchor take a percentage of money made through monetization? If so, what are the fees?
Yes, two fees are deducted from a sponsorship payout before it hits your bank account. The Anchor fee of 30% and Stripe's processing fee of $0.25.
The balance in my wallet looks off. Why might it look incorrect?
There are two reasons why your wallet balance may look incorrect to you. The first is that it usually takes 24 hours to update. The second reason is the fees associated with the money you have made through sponsorships.
Is instant cash out still an option for receiving the money I've made through monetization?
Instant cash out is no longer an option for withdrawing your funds. The standard method of withdrawal typically takes about 3 business days.
I want to re-record my sponsorship ad. Is that possible?
Yes, re-recording your sponsorship ad is possible. The option to re-record your ad is found by navigating to your 'Money' page, scrolling down to the sponsorship section of the page, and clicking the (...) next to the ad you would like to re-record.
I recorded my sponsorship ad outside of my Anchor app. Can I upload that audio?
Yes, you can upload the audio you recorded for your sponsorship. Please refer to this help article for more information on how to upload your ad.
I mistakenly ignored a sponsorship campaign. Can I get that campaign back?
Yes, if you ignored a sponsorship campaign, but didn't mean to. Contact us to let us know and we'll get it set up for you again.