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Not receiving verification email

Podcasts hosted with Spotify

When you create your Spotify for Podcasters account, you should receive a verification email.

If you don't receive your verification email, try the following steps:

  • Search your inbox for an email from noreply@hello.podcasters.spotify.com
  • Check your spam and junk folders, and other separate folders you may have
  • Check the email address associated with your Spotify for Podcasters account (found in your settings) to make sure there are no spelling errors in the email address

If you’ve completed all the steps above and still haven’t received the email, contact us.

Podcasts hosted somewhere else

If you're claiming your podcast on Spotify for Podcasters and haven't yet received your verification email, try the following steps:

  • Look for the <itunes:email> field in your RSS feed to check that the email address listed is one you own and can receive emails on
  • Confirm with your hosting provider that your email address isn't hidden or masked in your feed. Check out this example
  • Search your inbox for an email from noreply@hello.podcasters.spotify.com
  • Check your spam and junk folders, and other separate folders you may have

If you’ve completed all the steps above and still haven’t received the email, contact us.

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